Expired Credit Card Notification on Family Account

In LUCA and on the call center website, it'd be helpful if the Status of a credit card would show expired.

It can be confusing since the accounts can be expired yet the bottom reads "UP TO DATE" referring to the payments being made. (screen shots attached)

Can we add a notiifcation that way school admins or call center representatives are aware this information needs to be updated?

  • Heather Niven
  • Dec 3 2020
  • Under consideration
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