Create an audit trail to track the switch from ACH to Mail-in (manual payments) and vice versa.

Currently on tuition.blackbaud.school, we can only view when new banking/card information is added to an account and if the account is set to primary/secondary/inactive. A new audit trail section to track Payment Type changes will allow Support/Schools the ability to view a change with ease. In addition, there is currently no audit trail to view when an account is switched from ACH to mail-in (manual payments,) which can cause confusion for Support/Schools.

  • Guest
  • Aug 11 2022
  • Implemented
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