Update the subject for Invoices

When families receive their monthly invoice for those that are set to be Invoiced, the Invoice subject reads as "Your Blackbaud Tuition Management Invoice for X Month" whereas the subject for the auto-debit reminder emails reads as "(Specific School) Automatic Debit Reminder"

As you can see for families who are auto-debited, their email indicates that this is communication related to the school in which their child(ren) is/are attending, but those who are Invoiced, may not remember that Tuition Management is who they are paying their tuition through.

This change would help parents be more mindful and serve more specified form of communication that will help limit the ignored/missed invoice emails.

  • Robert Whitfield
  • Aug 26 2022
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