Custom month invoices should not show future due date

With a custom 1 month plan ( Due May 1st) June-April custom months, if the amount due in May is not paid.. an invoice will generate for June 1st showing June 1st as the due date. This should say PAST DUE - Due immediately, as it gives the impression the family can wait until the next due date to pay. 

  • Guest
  • May 21 2018
  • Implemented
Blackbaud Tuition Management / Invoices
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  • Janice Bonczek commented
    August 04, 2021 15:46

    Many of the invoices and past due notices have confusing language for parents

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  • Guest commented
    July 19, 2018 18:24

    I couldn't agree more!  I've had families say "I don't owe until later" because the past due balance note is not easy to decipher.  I've added a note that all past due balances are due immediately, but that's so small I'm sure that will be missed too!  Would be great if Smart could change the invoice set up.

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