Improve the way parents are able to view billing details

The current way that parents are able to view billing details is very cumbersome. They can either see one month of details at a time (with no way to print) or they have to go into billing details to see a comprehensive and printable list.

Problems with the comprehensive view:

  • Families with incidentals, month after month, cause the Billing Details menu to get quite long.

  • Families on the 10 or 12-month plan require the parent to scroll down on the right, to get to the last months of the plan, but that’s not always obvious or intuitive for a payer.

  • It includes months with $0 fees which just makes it harder to view the information they need.

  • It is very hard to view on a computer screen and even worse on a phone.

I would suggest changing the billing detail view to a school year, standard, itemized list of charges.

  • carri hammers
  • Jul 23 2024
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  • Guest commented
    19 Aug 08:20pm

    it would also be great if school's could customize the "billing detail" to include the school logo, name, and other information