When a parent makes a purchase through the Purchase Optional Items section, that item appears alongside regular billed charges on the invoice. The corresponding payment is shown at the top of the invoice, in lighter text, as a beginning credit. This presentation is often confusing for parents. When they see the purchased item listed with other charges, they frequently assume they are being charged twice for something they have already paid for.

It would be very helpful if items purchased through the Purchase Optional Items section could be displayed in a separate section of the invoice, rather than being mixed in with billed charges. This distinction would make invoices clearer and reduce confusion for families.