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Provide visibility to see if payment plans are active or not.
Provide visibility to see if payment plans are active or not.0 Under consideration
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Due date showing on OnBoard Contract
Right now when our parents go through online re-enrollment they see a drop down menu for due dates to choose from. We only allow them to choose the 1st, anything else is special request. On the dropdown menu it just shows 1 instead of 1st of the m...0 Already exists
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Reword to not use "rolled over" in re-enrollment process
More than one family has understood the "rolled over" statement as their balance owed was rolled over into the next years balance. I believe at a glance, if I owed a balance at the end of the year, and re-enrolled, it would be easy to "assume" tha...0 Under consideration
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Smart FAQ's available in Mandarin.
You have FAQ's in English and Spanish. Would be great to have them in Mandarin too for our international applications.0 Under consideration
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For the EMP\ST integrated contract, when a parent views the contract, we would like the ability to turn off 'Language' under 'Account Holder and Billing Address'
Currently, if a Language is not set in the users EMP Contact Card, this field shows, 'No Language Present', which seems unnecessary. We would like to be able to turn this off from displaying altogether.0 Under consideration
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Would like to be able to re enroll families from longer ago than 'prior year'
Currently, we can only use the Re-Enroll feature for families from the prior year. If bringing a family from farther back than that, it is simplest to create the family/enroll them anew. An enhancement to bring families from further back and re-en... -
Expand the letter count of Grade field in Enrollment Report
The enrollment summary report field for grade is too small. It makes this report ineffective for my school because I cannot distinguish the grades for my lower schools.1 Under consideration
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Integrated contracts - asks whether families have a Smart Tuition account. They may at another institution, but not at our school. Need to ask if they have a Smart Tuition account at OUR school - causing confusion for families.
Need to ask families when they log into integrated contacts whether they have a Smart Tuition Account at our particular institution. Some families have them set up at other schools, but they are not integrated with our school. This is causing conf...0
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Customizable spreadsheet enrollment invitational email- Green Hedges/14690
Would recommend the ability to make customizations to the initial spreadsheet enrollment invitation email issued out to families. Would like the following editable fields: Email From, Email CC, Email Subject, Email Body. Would also like the abilit...1
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Allow Smart Admins to remove duplicate exceptions under Fix these Families
Currently only analysts can remove the duplicate exceptions on behalf of clients, when clients should have this tool. Currently clients need to call or chat for a simple two step process, which is quite frustrating for them.0