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When emails are sent to families reminding them of upcoming payment date. Put the actual date the payment will be pulled and not the posting date.
Currently the email sent has the date when the amount will be withdrawn but at the bottom of the email it says "all payments go into process 1 business day prior to the due date and cannot be stopped at that time" That's confusing and some parents...0
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Export in school payment at the same date of posting the payment
When we post the in school payment for checks, credit card and other, we have to wait for the next day to export the payment into NXT. It's slow down the process of completing the transactions. It would be really helpful if we can export after pos...0
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Electronic Refunds
I would like to suggest allowing the processing of electronic refunds through Smart Tuition like I am able to do through BBMS.0 Unlikely to implement
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Remittance timing
It seems to heavily favor Blackbaud in how long you hold the schools funds. It seems ridiculous that we may have to wait up to 10 business days to receive our funds.0
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Ability to update Payment Date without adding additional due dates
I think it will be a great idea if we were able to change a families payments date without having to add an additional due date to our Smart Tuition account. An example John would like to change their due date to automatic deduct from their accoun...1
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Enter specific dates for payments in a separate field (not just the date your enter it) and not in a general text box
For reconciliation purposes, the ability to enter a receipt date (in a specific field - not just a text box) for payments.0
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Payment Custom Allocation
Would like the ability when making a Custom Allocation in payments, to apply Tuition and a discount so the discount will be used/applied to the tuition. Example: Parent pays $1000 towards tuition but has $100 financial aid available. The payment i...0
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Password security for online access
We have had a number of families comment that the password criteria (up to 15 character and only alpha and numeric values) is not strong enough. Please add the options for special characters and the ability to set up two-factor authentication.1 Planned
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Add comment field option when families stop payments
It would be helpful for me to know why family is requesting stopped payment. Often they plan to make a manual payment a few days later and that info is usually included when families call in to stop payment, but there is not a field to add info wh...0
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Payment Center additional columns
Ability to add additional columns to the payment center such as the payment method (ACH, CC, In School). Make the payment center work similar to Sky lists.0 Under consideration