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Please remove the home phone field from being required
Please remove the home phone field from being required on the Financial Aid Management application as many households no longer have a home phone.1 Under consideration
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Allow for special characters and accent marks in names
Please allow for special characters and accent marks in student and parent names. We can currently add special characters to records in BEM and RE. -
Add character countdown/count on free-fill custom questions.
Currently the form shows the error indicating a required field has been left out if more than the 500 characters are typed. This error is misleading and a character countdown or count would solve this error.0 Under consideration
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Include the date an application was initiated in Application Details> Audit Logging
It would be helpful to know when a family has initiated an application inside a school year if we could reference that date from their application (in Application Details> Audit Logging). This will help us be able to tell when their reminder no...0 Under consideration
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Custom questions ability to arrange order
We want the ability to arrange the questions in Financial Aid Management the way we want without deleting other questions and re-entering them all in the order wanted.0 Under consideration
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Differentiate color scheme between years
Now that BBFAM has the capability to toggle between different school years, could the screen colors be differentiated, so it easy to see which school year we are in?0 Under consideration
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School Users to Email Applicant via Smart Aid Portal
In the Application Notes and History section a School User could have a pop-up window for communicating to the applicant via email. This could be a "push-only" with an automated reply that this is coming from an unmonitored email and any follow up...0 Under consideration
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Add a pop up widget onto the Tuition question on the Attending Other Private School school status.
Add a pop up widget onto the Tuition question on the Attending Other Private School school status. This would be to clarify that what is being asked of the parent is that they list the net tuition amount t hat they will be paying for this student ...0 Under consideration
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Be able to edit the application to make questions more clear.
Some of the questions on the application are very confusing. We have numerous parents making the same mistake on the application. For example "Annual Tuition Contributions" and a below that "Household," many parents do not understand that the appl...0 Under consideration
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More access to edit family financial info
I would love to be able to adjust any item in the family's application and have it adjust their award accordingly. Definitely keep all of their original info, just run a school calculation column parallel with it. That would allow me to adjust peo...0 Under consideration