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Have prompts for Tuition Management support under the support phone number
The prompts to get to Tuition management support should be listed under the number on the website so schools know the exact prompts to get through to support.0
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Additional pages are needed to track imported files within the Self Service Import (SSI) feature
Currently there are only three pages of imported files available within the Self Service Import (SSI) feature, but for a month that has heavy billing, we should be able to import as many files as we need without the concern that they would fall of...1
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Percentage based billing items
For schools that do not use a 50-50 split, for standard payment- if there is an ability to give the total tuition, and have it split at the certain percentage. Some schools uses a 67%-33% tuition split, etc- it will allow the tuition amount to bec...3 Under consideration
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Freeze search bar in header when scrolling down on a page
When scrolling down a page the header locks on the menu bar and the Tuition Management - Home bar. It would be great to have easy access to the Search bar as well when scrolling down.0
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Quick Access icons to stay and not hide under the Family ID
The Quick Access icons in the green information bar underneath the family ID would be great if they stayed there instead of having to hover over that area to access them. -
If late fee waivers round up, schools should get the additional waiver
School waiver allotments are 10% of the school's active family population. However, if a school has an active family population of 108, 10% of that is 10.8. This rounds the waiver allotments displayed up to 11, however in reality the school only h...0
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Shortcut keys and more interactive drop down menus
Shortcut keys are helpful to navigate through fields quickly, especially if you are working on repetitive tasks. Interactive drop down menus are standard to most programs! Rather than scrolling through fees and discounts manually, you could use sh...0
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Add school tax ID number field to Family Tuition Statements
We find parents are requesting the tax ID number be added to the family tuition statement, which is needed when they file for their flex spending reimbursements (we also offer child care at our school)3 Already exists
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Bulk Editing - Payment Allocation
There should be a button that unallocates all payments at once. It is really time consuming having to go through accounts who have made a large number of payments and unallocate each one individually just to make edits to the fees and discounts. I...0
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Allow numbers and symbols in "Reason for Change" box when changing a family's payment plan.
Currently the reason for change box doesn't allow symbols or numbers. This is ridiculous as we cant put a date or a "2 Pay" note or anything.0