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FULL ACCESS
Our school is a fiscal year school. July 1 - June 30. Currently, families that has auto debit feautre on - the school cannot send a modified invoice for any additional charges after the 1st of the month due date. It is very important that we are a...0 Under consideration
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When sending the automatic debit reminder, I believe instead of just putting 'Tuition, Fees, and Discounts' the actual fees should appear so parents know exactly what they're paying
It's useful because parents know exactly what fees they are paying.1 Planned
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Add a checkbox option to allow School Admins to edit Finance Information
Currently, only School Finance Users can edit the School Finance Information such as bank accounts. We would like to add a checkbox option when creating/editing admin information that would allow certain School Administrators the ability to edit/u...0
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Edit Welcome Letter
Schools should be allowed to EDIT the Welcome Letter. Especially for older parents who are not tech savvy, or those who have already been with the school for 3 years before we started using Smart Tuition do not take kindly to getting an email from...1
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ACH Verification
When parents are completing enrollment contracts the system should checking to see if that account actually exists at that routing number. We parents who enter the wrong details and then end up with failures. It would also be nice if there were...0 Planned
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We need the ability to report across years for a family's invoicing and payments
When dealing with families that have balances across years, I can't get a complete picture of their payments in a single view. In general reporting across years is important to managing accounts receivable.0
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For admins to have the ability to manipulate past month billing BUT with a pop up warning message or alert regarding the changes they are about to make that may affect reporting.
Schools call in a lot to have us adjust past month billing for them. For some schools who are not accounting or reports heavy, it is completely okay if they do so. For some schools who are strict with their billing reports and need to have their b...0 Under consideration
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System seems to know that parent's credit card is expiring before payment date and doesn't attempt the auto draft. It should notify the parent to go in before the auto draft date to update their account.
Situation causes missed payment and doesn't appear on school's missed payment report since it didn't attempt the auto draft.0 Already exists
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Back button on payment screen after they preview the credit card fees to change payment method
For families that choose credit cards and then sees the fees and decides to not use that payment method, we should have a back button on the page or change payment method.0
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Send invoices to families on Auto Pay so they can see what they are being charged for.
No description provided0 Under consideration