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4
Vote
Allow Grandparent of Student role access to the Billing tab
We have several grandparents who pay tuition and miscellaneous fees for students, so we would like them to be able to view statements, but the Billing Management tasks are not available to the Grandparent of Student role. We do not want to use "li...
Created 8 Aug 11:43am by Shirley Wagar
Blackbaud Billing Management / Payer portal
0
Needs review
2
Vote
Hold Codes should include the ability to restrict access to Billing Statements
Billing Managers can restict access, via hold codes, to a number of academic features, but access to Billing Statements is not one of them. This should be an option.
Created 6 Aug 03:25pm by Shirley Wagar
Blackbaud Billing Management / Student record
0
Needs review
1
Vote
More documentation is required in the knowledgebase/more movement in ideas bank
We are aware that Billing Management is still being developed and there is information available in the Help Center, but during our implementation we found several issues in the product that required to the development team to deploy code fixes to...
Created 2 Aug 12:57pm by Shirley Wagar
Blackbaud Billing Management
0
Needs review
4
Vote
Multiple Payment Plans for One Student
In many cases, the most obvious of which occurs with divorced parents, parents want to set up two different payment plans - with different terms and different payment methods - for one student. The ability to do this would be incredibly helpful. I...
Created 25 Jul 06:38pm by Amalia Reef
Blackbaud Billing Management / Payment plans
0
Needs review
2
Vote
Unenroll Bulk Advisees
We should be able to unenroll multiple students just as you can enroll group for Advisory.
Created 23 Jul 03:01pm by Guest
Blackbaud Billing Management / Student record
0
Needs review
4
Vote
Show credit amount instead of $0 on amount due
Seems like this idea needs a refresh as it's been "planned" for 3 years now with no action. It's inexpicable that the statement doesn't reflect the true balance on the statement and doesn't send emails to parents with a credit balance. This needs ...
Created 22 Jul 08:40pm by Kumail Meghani
Blackbaud Billing Management / Statement builder
0
Needs review
1
Vote
Get rid of "other amount" option on charged items
Parents shouldn't be able to split their payments on a one-payment item (e.g., agendas) and currently in billing mgmt it allows them to choose the payment amount.
Created 17 Jun 08:08pm by Kristen Bylenga
Blackbaud Billing Management / Payment plans
1
Needs review
6
Vote
Statement Notifications: Need for System Triggers and Merge Fields
We need to be able to customize statement notifications to reflect our billing cycle. All charges are due in the same month they are incurred. We issue statements at the end of the month so, technically, payments are due the same day the statement...
Created 16 Jun 02:03pm by Shirley Wagar
Blackbaud Billing Management / Notifications
1
Needs review
1
Vote
Ability to Enroll Incoming Students beyond next year
There is a limitation current where "The School Year in the import file must be the current or next school year. Years greater than the next year cannot be imported." BBM should have the ability to enroll beyond next year as there may be enrolment...
Created 6 Jun 01:46pm by Kumail Meghani
Blackbaud Billing Management / Student record
0
Needs review
1
Vote
Attention alert on menu or pop-up banner for outstanding issues.
This is a request from a parent "Myself and my husband are logged in to [K-12 Education Solutions] all the time for the classroom updates, but I rarely navigate to the "Billing" section unless I have received an email notification. Is there anyway...
Created 22 May 01:48pm by Guest
Blackbaud Billing Management / Payer portal
0
Needs review
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