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Provide Pop-up warning when Payment method is updated near the due date.
When it comes to updating families' payment methods (i.e changing the family from invoice to auto-debit or even updating the payment account/card on file for families who are already auto-debited) occasionally the updates happen either the day bef...0
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Increase character limits of fees/discounts name display on invoices and show description when applicable
Currently, integrated contracts display the fee or discount name up to 50 characters on a contract, which pulls that information from BBTM. When BBTM sends invoices the fee/discount names are truncated to 30 characters. Also the description in the...0 Under consideration
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Have Blackbaud Sync with Smart Tuition
If Smart Tuition is supposed to now be "Blackbaud Tuition Management", why don't they sync with each other? Every time I remove a student from Blackbaud, I have to manually email my Finance dept and let them know this student is withdrawn, then th...0 Under consideration
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Add School Student ID to Fees Report
I am trying to determine which students who have a particular student code have not been charged a particular fee. I don't see an easy way to do this in the system, so I need to reply on exports, spreadsheets, and the vlookup function. However, th...0
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Allow Families that have siblings to have different payment plans and due dates
We have many families that have more than one child that enroll their 1st child months before they enroll their 2nd child. The parents receive an error after enrolling their 2nd child because the due date and payment plan has past the 1st child's ...0 Under consideration
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Very clear statement and receipt for Dependent Care - Flex Spending Account reimbursement
This should be one of the primary things your system provides. I get my claims rejected because your statements aren't clear enough.2
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Being able to choose more than 1 fee/discount in the reporting filters
Good Afternoon, I am submitting to have the reporting functionality updated so more than one fee can be chosen without having to choose one at time. Currently using the Billed and Paid , you have to choose one fee, then click on the fee type, t...0 Under consideration
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Allow families to select from more than one payment plan option for each child if desired.
We have a 9-Month ACH payment plan option where parents can elect to have payments deducted on either the 5th of the month or the 20th of the month. Several of our families have told us that Smart Tuition doesn't allow them the option to schedule ...0
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Split Payment Option
We have a number of parents who request to make 2 payments a month due to paychecks. Currently, I have parents who need to do this set up a recurring payment within the 1st two weeks with their bank and I apply the payment to their account upon re...0
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Smart Tuition Aging Reports
Many schools in the face of the covid 19 pandemic are requesting more and more an Aging report that can be customized back to a certain date. Especially for reviewing delinquency from a previous year vs. the current year. In order to accomplish th...1 Under consideration