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Allow sending mass emails via BBFAM similar to the award/denial letters
Currently, the Parent Instruction letter can be saved as a pdf, but cannot be emailed through the BBFAM system (like award/denial letters). Sending mass emails like the Parent Instruction letter within the system would be a game changer, rather th...0 Under consideration
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Workflow for "Documents cannot be provided" should prompt Admin to approve app to move to Verified
If Admin checks "documents cannot be provided" there should be a prompt to ask "are you sure" and then a prompt that asks "do you want to move this app to Verified status". If family checks "documents cannot be provided" there should be a prompt t...0 Planned
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Allow schools to move an application from documents received to submitted to verified
Allow schools to move an application from documents received to submitted to verified0 Planned
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Allow Administrators To Link Applications Across Years
If a returning parent creates a "new" financial aid application for the coming school year instead of using their existing credentials, we cannot link the information from their previous application an track them on the "Year Over Year Report". Co...0 Under consideration
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Allow daycare/elder care expenses for famlies when one parent works and the other is a full time student
We have a family where the dad works but the mom does not. Mom is a full time college student trying to better the family's situation when she graduates. Because mom is not employed, BBFAM will not allow the deduction of reported child/elder care ...0 Under consideration
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School Users to Email Applicant via Smart Aid Portal
In the Application Notes and History section a School User could have a pop-up window for communicating to the applicant via email. This could be a "push-only" with an automated reply that this is coming from an unmonitored email and any follow up...0 Under consideration
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One should be able to either clear or cancel checking the 'Document cannot be provided' checkbox
I accidentally checked the 'Document cannot be provided' checkbox. An info box came up telling me what I had done, but there was no option to cancel the operation. I was told the only way to clear the checkbox is to upload the associated document....0 Under consideration
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Add a pop up widget onto the Tuition question on the Attending Other Private School school status.
Add a pop up widget onto the Tuition question on the Attending Other Private School school status. This would be to clarify that what is being asked of the parent is that they list the net tuition amount t hat they will be paying for this student ...0 Under consideration
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Be able to edit the application to make questions more clear.
Some of the questions on the application are very confusing. We have numerous parents making the same mistake on the application. For example "Annual Tuition Contributions" and a below that "Household," many parents do not understand that the appl...0 Under consideration
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Change internal codes in mass update, instead of individually
Could internal codes be updated in mass in BBFAM? The internal codes are how schools track award status and with over 300 apps, it would be very helpful to change/update these in mass (i.e. award proposed to award accepted etc.) and not individually.