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Re-phrase "Payment Due Date" drop-down option in SMART/Enrollment Management contracts
For an Enrollment Management/SMART contract, once a family has selected their payment plan, the "Payment Due Date" drop-down only displays the number "1." It would be great if this could be re-phrased as "1st of every month," so that it would be m...0 Already exists
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Update language in Terms & Conditions of a SMART/Enrollment Management contract
Currently, under "Review Terms and Conditions" on a SMART/Enrollment Management Contract, there are phrases such as "see reverse side," which is not applicable for a digital contract that has the entirely of the terms displayed on the screen. -
Expired Credit Card Notification on Family Account
In LUCA and on the call center website, it'd be helpful if the Status of a credit card would show expired. It can be confusing since the accounts can be expired yet the bottom reads "UP TO DATE" referring to the payments being made. (screen shots ...0 Under consideration
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Multiple auto debits per month
As a school administrator I would like the ability for families to enroll in a 20 payment plan where there are auto debited twice per month.0
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Consider dropping the credit card fee
Hi, I encourage you to drop the credit card processing fee. If I were to purchase just about anything else - a car, a hotel room, food etc., I don't have to pay an upcharge processing fee. Many parents would like to use credit cards for this, and ...0
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Communication for Credit Card Fees that are covered by School
For school's that cover the Credit Card Fees, they want a way for the parents to not receive communication about the fee percentages and the increases in the percentages in January. It is confusing for the parents to receive these emails when they...0
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There needs to be a choice of "Graduate" under student grade.
Blackbuad Student Billing had the choice of "Graduate" for the grade level. This is helpful when the family has a graduate and a sibling in another grade. Also, if the student who has gradated has some miscellaneous fees that needs to be assessed ...1 Planned
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We should be able to print each email in the communication history if we want to print.
We have several parents claim they didn't get the email and we have no way to send them the proof unless we copy and past or if they are sitting in the office.0 Under consideration
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Be able to print something in between 1 invoice and all invoices
Right now I'm under the impression that we can only print one invoice or all invoices. What if I need to print invoices for a group of students?0
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Add report filters (Fee/tuition/discount, payment plan, etc) to the Projected income report
We will be able to disect our cash flow expected from regular income and fees so that we can better predict future income over expense offsets.1