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Ability to see future reattempts on failed payments
If there was a way to be able to see any reattempts that are going to happen on a failed payment, perhaps within the delinquent report so we know if the accounts we are seeing will be reattempted, it would be incredibly helpful.0
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Ability to add a deposit fee due on a date before the school year begins
We would like families to be able to pay deposits with 'FlyWire'. While we have this option enabled, we're unable to add a due date for a deposit fee before the school year starts. The contract integration with Blackbaud Enrollment Management also...1 Under consideration
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Drop down menu boxes - need to be larger
There are many areas where you have the blue drop down box to make selections (like payment plans, etc). Sometimes the txt gets cut off because the description is to long and the size can't be adjusted. I should be like excel where you can increas...0 Under consideration
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Be able to choose columns to display in Manage Families, and be able to sort on them
I use Manage Families a lot to double check billing and to generate spreadsheets. I'd love to be able to select a field I want to view, and to be able to click its heading and sort by it. It would allow me to double check fees assigned to a specif...0 Under consideration
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Add a donation button to the parent website
Adding a donation button to the payment page on the parent website will increase our visibility with other products and increase donations for our schools.0 Under consideration
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Report to show payments received from the various payment methods (e.g debit/credit card, ACH debit, wire, etc.)
This would help the school/business analyze and track data for accounting/reconciliation purposes.0 Under consideration
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Add "School Family ID" to the Main Family Page
We add Raiser's Edge IDs to SMART as School Family IDs, but they are not listed anywhere on the main family page. Can they be added next to the Smart Family ID?0 Under consideration
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Be able to have items for $0 in Buy Now
This feature would allow free add ons, and many of us use Buy Now for sign ups, so we could do a free placeholder or waitist.0
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Credit card usage fee to either passed on the family or absorbs on a per item basis not on a global setting as it's now
Our school uses Buy Now for various items occurring at the same time frame. While there are item(s) where school would like to absorb usage credit card fee (ex. Holiday Teacher Fund) and some to simply pass on to the credit card holders. As it see...0
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Buy Now student name
It would be good to have 2 fields for student name, first name and last name. This would help in sorting all the payments for a fee buy student last name. There are many payors whose last name is not the same as student.1