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Mobile Phone Number should be a required field within Enroll With Smart
The Follow-up Service sends one text message and one email reminder a week for families with past due amounts. If a school wants to contact a parent, for any reason at all, a phone number is needed. There are many other scenarios in which a family...0 Under consideration
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Remittance emails
We are not receiving automatic emails for remittance summary reports. Also would like auto reports for buy now/give now remittance.0 Under consideration
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Increase Recent Family View
When clicking on View Families, the last family worked on is listed as a shortcut. Can that be expanded to 5 families?0 Under consideration
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Once payment plan extended, cannot reduce, even if no billing items added. Unnecessary limitation to system.
Was considering extending plan through March 2020, set it up, but changed mind. Cannot undo added months, even though no billing items were added. Sibling is a late admit, and so now her contract when it comes over will extend from Sept 2018 throu...0 Under consideration
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Extended Care- Ability to export eligible charges BEFORE they are applied to accounts
Allows users to review via excel amounts to be billed PRIOR to application0
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Shopping cart fees should be able to be purchased by student with limit of 1 per student
The limit of one on shopping cart fees applied to families not students. The limit should be able to be set to 1 per student if the limit on the item is 10
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Upload Type Codes/Student Codes via a spreadsheet
Currently, we can batch type codes in pending. It'd be ideal if we can add these two items to the batch upload section.0 Under consideration
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When using Custom Allocation, would like a field to leave some of the funds unallocated
Currently when custom allocating an In School Payment amount, if there are more funds being paid than owed, the only options are to either: Create a fee to hold the funds or To let the overage allocate towards other kids/fees on the account A fi...0
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Additional Items to Enroll with Smart
Many schools have optional items that are part of the enrollment/reenrollment process that families need to select such as, Tuition Refund Insurance, Transportation, Memberships, etc. It would be super helpful to both families and schools if there...0 Under consideration
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For those schools that have open enrollment it would be nice to allow parents to register for the current or coming school year.
Schools accepting enrollment throughout the school year and not yet intergrated could have parents enroll for the appropriate year0