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Add ability to view payment methods to payment plan
Currently, when a new payment plan is created - we cannot see the payment plan on our screen. I had a problem where BB created a new payment plan, but there were not payment methods associated with it. I used it in an onBoard contract - it failed,...0 Under consideration
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Update the payment limit on BNGN
School suggested "Can that amount be change to a $15,000.00 or even $20,000.00 limit?" They have families who pay more than $10,000.2
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Refunds on year end statements should be subtracted from total tuition paid
Currently if a school refunds tuition, the year end statement lists the refund but adds it to the total instead of subtracting it from the total. This gives an incorrect tuition paid amount on the statement. If the fee is a refund, could the amoun...0
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Have notes/parent requests be automatically assigned to Notes team
When working off of the front page for new notes/parent requests, the page needs to be constantly updated to see new requests, resulting in a mad dash to be the first to grab a note. If notes are assigned to the team automatically, there won't be ...0 Unlikely to implement
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Add a report / feature that can track whether families have school late fees and/or smart late fees enabled or disabled.
Sometimes a school decides to turn late fees, either school or smart, off for a specific reason and may forget to turn them off. It is a hassle to go through all the families.0
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Schools should have the ability to update parent information without an email address
Currently, if you are attempting to update a parent's information ( address, name etc.) you are required to have an email address entered in order to save the updated. This occurs even if the family was ingested without an email address. The schoo...0 Under consideration
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I want the system to limit the due dates and/or payment methods that families have the option to choose from based on their payment plan
Many schools have payment plans created with certain payment methods (ex. auto-pay only) and specific due dates in mind. However, the system doesn't stop a Smart Tuition user (rep. at the school, Smart Tuition rep., Parent Help Center, etc.) from ...0
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Ability to accept payments for the Buy Now or Give Now items onsite with a card reader!
Ability to accept payments for the Buy Now or Give now items onsite with a card reader.0
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Stop automatic email notification of expiring cc if $0 balance for that school year
Confusing to families if no longer using autodebit in subsequent school year or if they have left school, graduated, etc.0 Under consideration
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Expire Payment Plans Globally
It would be helpful with a SMART/onBoard integrated contract if in the SMART Payment plan settings there is an expiration date that can be made on the payment plan so we dont have to go into every contract in onBoard and adjust expiration dates0