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Recent
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Vote
Shopping Cart Continue button should not process payment
When the parent is making a purchase from the Shopping Cart, the CONTINUE button should not be the button that processes the payment. The word CONTINUE implies there is another step to the process before confirming the payment. As you have it now,...
Created 18 Jul 01:53pm by Susan Jenkins
Blackbaud Tuition Management / Payments
0
1
Vote
One Time Courtesy Waiver
Allow school admins to apply the one time courtesy waiver on a families BBTM account without having to contact customer support.
Created 17 Jul 02:45am by Bryan Lorenzo
Blackbaud Tuition Management / General
0
1
Vote
Invoice Messages Character Limit
Currently, the character limit for custom messages on invoices is restricted to 160 characters, which often forces users to truncate important information or omit helpful context. Please expand the limit to 250 characters.
Created 11 Jul 10:48pm by Bryan Lorenzo
Blackbaud Tuition Management / Invoices
0
2
Vote
Additional Reporting Fields in Custom Reports
It would be helpful to add additional fields for custom reports such as gender and birthdate.
Created 11 Jul 03:37pm by Caity Busalacchi
Blackbaud Tuition Management / Reports
0
1
Vote
Entering Charges/Payments - Ability to Use actual dates not date it was entered
The ability to use actual dates instead of the the date things are entered would save valuable reconciliation time. For instance - entering charges especially near year end, some of the charges do not come in until after the year end (in our case ...
Created 8 Jul 11:43am by Guest
Blackbaud Tuition Management / General
0
1
Vote
Platform fees should be included as a pop-up when entering ACH or c/c payments as well as on all invoices, auto debit reminders and on payment statements. Platform fee information does not have enough transparency and needs to be clearly stated every time a user is charged before and after the transaction. Thank you for your time!
No description provided
Created 27 Jun 09:09pm by Guest
Blackbaud Tuition Management / Communications
0
2
Vote
Students in Edit Billing Details in grade order
It would be helpful for schools with accounts with a large amount of students listed if they could be in grade order.
Created 26 Jun 04:41pm by Caity Busalacchi
Blackbaud Tuition Management / General
0
1
Vote
Default menu access to be set to Edit Billing Details
As a Student Billing Liaison, 95% of the time i am changing some's fees, discounts , or adjusting the account. In turn, having the menu default to edit billing details would save clicks/time.
Created 16 Jun 05:15pm by Brandon Baker
Blackbaud Tuition Management / General
0
1
Vote
Check number added for Invoice Payment detail note
To make it easier for the school to help parents with mailed in payments placed, it would be helpful to include at least the check number to the Invoice payment detail note.
Created 12 Jun 12:28pm by Christy Douglass Wright
Blackbaud Tuition Management / Payments
0
1
Vote
Communication for mailed in payments placed
When payments are mailed to us and it is an invoice payment. It would be nice to have the parents receive an email communication when that payment is placed on the family account.
Created 12 Jun 12:26pm by Christy Douglass Wright
Blackbaud Tuition Management / Communications
0
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