All statement recipients should receive notifications for auto-pay plans

Currently, only the parent/responsible signer who sets up an auto-pay plan receives notifications for that plan (plan activation, upcoming payments, etc). I believe the proper functionality (and what is indicated within the notification settings) is that all statement recipients/responsible signers should receive the notifications.

It would make sense to me to have this current functionality for split families but only having one parent within a household receiving the notifications doesn't seem like a logical feature.

  • Troy Burki
  • May 11 2026
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