Do not mark messages as viewed if | Ideas for Blackbaud's K12 products

Do not mark messages as viewed if viewed while impersonating a user

We would like for inbox message to not be marked as read if they are viewed while impersonating

Leilani McHugh
Aug 27 2015

K-12 Core / Inbox

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Janet Wittenberg commented

March 02, 2018 17:09

Thanks Petra - but this one will stay separate because it is much easier to fix these ideas one at a time instead of a big structural change to handle view only mode

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Petra Hall commented

March 02, 2018 16:29
This could be merged with:
1. "We would like an Available Role that gives access to view everything for an impersonated user with no editing access." https://blackbaudk12.ideas.aha.io/ideas/K12OR-I-777
2. "Ability to choose to prevent Contracts from being signed while Impersonating" https://blackbaudk12.ideas.aha.io/ideas/K12OB-I-1032
3. "Remove editing access when impersonating" https://blackbaudk12.ideas.aha.io/ideas/K12CO-I-1800
Related, or something that would make it less necessary to give impersonation rights to all the registrar staff, is "Ability to allow Admission Staff to create and fill out an Application for Candidates" https://blackbaudk12.ideas.aha.io/ideas/K12OB-I-593
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