Currently, when taking a picture on an iPad in a portrait view, the system does not acknowledge the rotation in the metadata and changes the photo to landscape format.
I would like the system to adhere to rotation metadata in regards to photos so that the photos do not need to be edited each time.
This is now fixed in the Jan 11 release!
Unfortunately, this is not a retroactive fix for already-uploaded photos. On the 2017 roadmap, we have plans to release functionality for cropping/rotating photos after uploaded K12OM-I-35, but don't have an exact timeframe yet.
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Is the fix retroactive, fixings photos already uploaded? I am not seeing that. Existing photos still rotated.
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This may be a big ask but any chance this will retroactive if you are properly respecting rotation metadata?
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This is now also a problem in OnMessage: Content News. I post a weekly photo album to Featured Content and spend about 45 minutes rotating each seemingly correctly positioned photo in a Photo Editor and saving them each by a new name before posting. A system for rotating photos within the album once uploaded seems like a a necessity rather than an enhancement.
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Hi all, we realize this is a frustrating problem and has taken us a very long time to make progress on this, but we are trying to get this prioritized in an upcoming release before the end of 2016. Thank you for your patience, and we will continue to post updates on this idea as we make progress.
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We can extend the issue to OSX as well.
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LOL
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My teachers are still experiencing this issue and they are extremely frustrated having waited for several years for this to be corrected. Is there any update on this problem?
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Same issue a year later. Any update?
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Still no update...
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Any update on this fix, it has been 5 months since last update?
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Thanks again for your feedback, everyone. We are looking into this and I'll give you an update as soon as I get some details about when we can try to address this. Thanks for your patience as we look into this!
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And just to clarify, what I meant when I said that the older class page system had this ability built in, what i meant was that there was the ability for teachers to actually use editing tools right from the photo upload area meaning that even though the photos came in rotated, they could adjust right in Whipple Hill pages. That editing ability is gone now. I hope it get put back in.
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I'm pretty sure I remember bringing this up with support last year and was told it would be looked into. I have finally gotten my administration to "compel" our teachers to participate with class pages and then they get hit with this. It's really crazy as the former photos for class pages, before the On products, had this ability built in.
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Thank you Jake! This fix will make a lot of teachers happy.
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Thanks for your comments. I agree that this is frustrating. I'll check in and see if this might be fixed as part of our upcoming photo handling improvements.
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This is pretty frustrating for all users!
Imagine a kindergarten teacher who is trying to upload 40 photos that she took in class. She has to rotate each photo 360 degrees + save before uploading. Poor UX that leads to teacher pushback re: uploading photos to the class page.
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JPEG Rotation and EXIF Orientation are fairly standard in smart phones and cameras today and almost universally respected by image editing programs. This makes fixing the problem tough since the fix for teachers is so cumbersome.
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This is pretty frustrating for my new users. One day into using onCampus and teachers are fed up already due to this oversight.
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