This idea has been merged into another idea. To comment or vote on this idea, please visit K12OB-I-2098 Create holding queue for contract that require 2 signatures when only 1 is completed.
For a Smart Tuition integrated Contract, we need to be sure that the student is absolutely enrolled with a RETURNED Contract (with both parents/guardians' signatures) before a deposit is collected.
This has been a major problem for us. We had a mom sign the contract and pay the Admin fee. Dad had not signed, and they ended up pulling the child due to a job situation two days before tuition was to come out. Blackbaud took a payment from their account even though Dad had never signed the contract. We do require both signatures.