Allow admissions staff to re-send recommendation requests directly

Currently, the only way for admissions staff to re-send a recommendation request for a candidate, or to get information about the recipient of the request, is to impersonate the parent. Please add functionality to allow admissions staff to perform these tasks through the checklist or via some other method.

  • Brian LeBlanc
  • Nov 11 2021
  • Implemented
Blackbaud Enrollment Management / Checklist
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    Kelsey Huijgen commented
    08 Oct 20:00

    We released this feature today! You can now expand the checklist step details on a candidate's record to see when a request was sent, who sent it and which email address the request went to. You also have the ability to resend the request directly from the checklist so you have control from the admin view with no need to impersonate. Hopefully this gives you the extra details and time savings you were looking for!

    Thanks,
    Kelsey Huijgen, Product Manager

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  • Guest commented
    28 Feb 16:44

    Please implement tracking so that the email address that the form was sent to is what shows up on the completed form. We have had several instances where the parent has sent it to themselves and written in a teacher's email address...

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  • Kevin McShane commented
    October 04, 2023 20:40

    Even just to have notifications available for admissions staff when a parent submits a recommendation request would be a plus.

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  • Brian LeBlanc commented
    November 11, 2021 17:47

    After submitting this idea, I noticed that two other similar ideas already exist: https://blackbaudk12.ideas.aha.io/ideas/K12OB-I-1859 and https://blackbaudk12.ideas.aha.io/ideas/K12OB-I-1630

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