Ability to See If an Official Note Has Been Viewed

Right now, we only receive notification if an official note has been replied to, but we are unable to tell if the note we've sent out has been viewed. We'd like to be able to have some way of telling whether an official note has been viewed so we know if we need to follow up with someone to make sure they got the message.

  • Mike Lyons
  • Mar 3 2017
  • Attach files
  • +27