Tracking community service / volunteer hours

We'd like to be able to track community service hours with an interface that would allow us to incrementally add the hours served. Currently we use a grade book for this with all the students on the roster for that class. But there's no way to get it to show the hours instead of a percentage. In the short term, it would be nice to at least just be able to have an option to show a number totaling the hours served as opposed to only showing a percentage. I think just about every school documents this kind of data and it would be nice to have a feature built in for tracking this data.

  • Guest
  • Jul 22 2015
  • Under consideration
  • Jul 11, 2023

    Admin response

    Good afternoon!

    We are doing some preliminary research gathering around community service hours and schools' approaches to tracking hours. This information will help us understand what would be needed to build this feature and also determine how it could be prioritized among other projects. If you would like to provide some details around your school's community serivce hour needs, please fill out the following 5-minute survey:

    We look forward to hearing from you!


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  • Amy Bichsel commented
    8 May 04:12pm

    Voted! Please add this feature asap! We currently use a third party tool.

  • Erin S commented
    30 Jan 06:26pm

    This is something that is badly needed at our school. We need parents and students to be able to see how many hours have been completed and how many are still required (we have requirements for each grade level 9-12). Post-COVID, this has become a priority again for our school. Please consider this a high priority for Blackbaud.

  • Nilofar Kazi commented
    14 Nov, 2023 08:13pm

    I just completed the survey. Would love to see this implemented, even if it's something as simple as keeping track of total hours and having it viewable for students and their parents so they know where they stand at different points throughout the school year.

  • Guest commented
    26 Sep, 2023 02:06pm

    We are new to Blackbaud. We had this option when we were using FACTS. This is disappointing to know we don't have this option. I completed the survey already.

  • Guest commented
    21 Sep, 2023 03:07pm

    This would be incredibly helpful for our high school and would save having people get another app to manage these hours.

  • Guest commented
    19 Jun, 2023 07:08pm

    This feature was suggested in 2015. Why has it not yet been implemented? Many schools have a service hours requirement and it seems silly to have to use a different software program to track this, especially when we want it printed on report cards.

  • Rick Geyer commented
    2 Jun, 2023 01:51pm

    When you consider that tracking service hours is a core process that literally every school does, I can't believe this has not been a larger priority to address. The needs are not great here. Just give us a way to enter the date, description of service, Time (From - To), then total it up at the bottom. We need to be able to run a service hours report on the totals and a detail report by student, and lastly, have the student service hour total print on the report card transcript. I'm sure there are school that would like to do more than what I detailed above, but this would at least check the box for the majority of schools. The other option would be to build an integration with someone like x2vol that would allow the hours to be tracked there, and just send the total back over to the transcript/report card in some manner. This is really such a big need.

  • Guest commented
    18 May, 2023 09:25pm

    We are a new customer transitioning over to BB and we were unaware that this is not an available feature. Our current system allows us to input student hours and to run reports by individual student or grade level (requirement for graduating seniors). The total number of service hours appear on student transcripts, as well as a breakdown of hours per school year. Hope this is implemented soon!

  • Julia Cain commented
    1 Mar, 2023 04:11pm

    I would just love to be able to pull a list of who has completed it...That should be an option for all requirements for targeted messaging.

  • Mary Cummings commented
    10 Feb, 2023 02:18pm

    This is a requirment for graduation. Absolutely need this implemented.

  • Carol Lorion commented
    18 Nov, 2022 06:48pm

    I see this is under consideration - hopefully this will be implemented soon!

  • Virginia Shenk commented
    10 Nov, 2022 01:39pm

    Service hours are a state requirement in Maryland and need to be recorded on our students academic record for graduation requirements. The ability to track service hours in Blackbaud would be immensely helpful! Please move forward with this quickly!

  • Krista Peterson commented
    3 Nov, 2022 07:02pm

    So many schools have community service requirements and want to include this on student report cards. We are all forced to create workarounds!

  • Jon Sonbuchner commented
    16 Aug, 2022 02:46pm

    I would love to have this feature we use other sources currently but its very time consuming.

  • Katrina Hong commented
    8 May, 2022 12:30am
    Community service is a graduation requirement for my school and required for state scholarships. We also require families to participate in on campus service hours that need to be tracked. I currently do this in Google forms and sheets which is annoying. My previous LMS had the ability track hours.
  • Austin Ewachiw commented
    3 Mar, 2022 02:01pm

    This was brought to me again just recently. It really looks like a lot of schools are in the same boat as us. Can we move this from "Under consideration" to "Implemented"?!

  • Jennifer Lange commented
    11 Feb, 2022 05:14pm

    Community service is a graduation requirement for our school. We really need to be able to track the hours and locations for each student within the same SIS.

  • Grace Rios commented
    11 Nov, 2021 10:41pm

    Any updates if this will be made available any time soon? This is a much needed feature.

  • Robert Lamb commented
    26 Oct, 2021 05:27pm

    What is the status on this tracking system for community service hours? Thanks!

  • Lisa Ockerman commented
    14 Jul, 2021 02:18pm

    We are looking for a way to track community service hours. This is an important feature for our college admission process. What do other schools do?

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