Unable to delete Official Notes drafts

I would like to see a way to delete Official Notes drafts. There isn't any documentation in the Help Center or training resources at this time regarding a way to do this.
  • Alexander Taft
  • Aug 26 2015
  • Implemented
  • Jul 1, 2025

    Admin response

    The ability to delete drafts was added for Comments Managers with the update to the Manage Official Notes page. Draft notes will appear in this list and can be deleted using the context menu. We will continue to review other areas where official notes appear to displaying drafts and allowing their deletion is appropriate for Comment Managers or other roles.

    Thank you for the feedback!

  • Attach files
  • Cassandra Gonzales commented
    December 02, 2025 20:54

    Getting pretty close to the end of the year. Hopefully that Enrollment Management update will be coming soon. Thanks!

  • Admin
    Jacqueline Koca commented
    July 10, 2025 02:46

    Great news for Enrollment Management users! A new Official Notes list in EMS is in development with a plan to release later this year. On that new list, drafts will be displayed and be available to delete.

  • Guest commented
    July 08, 2025 23:48

    I was the original requestor of this back in 2015. I needed it for Enrollment Management, not Academics. Please implement it for Enrollment Management ASAP. Thank you!!

  • Ruth Loy commented
    July 01, 2025 15:59

    Please add this feature to the Enrollment Management Official Notes as well.


  • Ruth Loy commented
    July 01, 2025 15:56

    Why is there not something like this for Enrollment Management's Official Notes?

  • Zach Limoges commented
    July 01, 2025 15:53

    Thank you!

  • Lauren Henderson commented
    July 01, 2025 15:38

    Thanks!

  • Jan Akins commented
    May 14, 2025 12:43

    Hard to believe the request to have the ability to delete a draft of an official message has been out there since 2018. I just saved my first official message draft today assuming it would be a single draft to the class but received back a saved draft for every student in the class with no way to delete. Wow.

  • Jeanne Townsend commented
    March 03, 2025 15:33

    Nobody likes having old drafts in their house! Help us keep our data houses clean by allowing deletion of unwanted drafts. Thank you!

  • Sara Wood commented
    March 03, 2025 13:01

    This continues to be an issue. There should be a way for teachers to delete drafts of their official notes.

    I have a teacher who accidentally put an older sister as the recipient. She can't do anything in the draft to fix that and it just gets stuck in her drafts.

  • JoAnn Calhoun commented
    November 06, 2024 18:44

    The current system does not allow for deletion of official note drafts. The only way to delete is after they have been sent. This is crazy. If I want to delete, why would I want to send? This idea has been active since 2015...ALMOST 10 YEARS! I wonder why this has not happened yet?? Seems like an easy fix.

  • Michelle Johnson commented
    September 11, 2024 18:30

    Please allow an official note author to delete a draft of a note. Sending them for approval in order to delete creates unnecessary work for the approver.

  • Mishel Gantz commented
    October 20, 2023 21:22

    I would like to be able to delete a draft version of "official notes"


  • Ben Craft commented
    August 17, 2023 18:52

    This would be handy, right now I encourage my team to edit a draft the next time they want to send an unused official note draft (completely change the recipient and info accordingly) or "remove" drafts by sending them to an example student that isn't tied to anything so it doesn't ping any parents, advisors, or administrators.


    If you can save a draft, you should be able to discard it, though. BB team, thanks for your consideration on this one!

  • Cheryl Costello commented
    February 02, 2023 16:29

    We encourage/require our faculty to use ON to communicate certain information to students and families. The fact that they have to rely on me as an admin to delete them is not efficient and can be detrimental if a note was sent in error or to the wrong student. This should definitely be added as an enhancement.

  • Stephen Pilon commented
    September 20, 2021 17:33

    I would like to see this also. That Under consideration needs to change to Under construction!

  • Candi Roberts commented
    August 19, 2021 17:13

    Here's a workaround: Uncheck all of the boxes for that official note if you are allowed to. Save the draft again and see if it remains unchecked. If so, you can "send" it and then in Approve official notes, you can delete it.

  • Candi Roberts commented
    August 19, 2021 17:06

    It is ridiculous that a draft cannot be deleted! Similarly, once a draft to multiple people is saved, you now have a bazillion individual drafts! We should still have the option to modify the draft as one. If not, at least provide a warning that this will happen!

  • Sarah Stradling commented
    June 01, 2021 16:34

    I agree, reaching out to support for something that seems so simple is ridiculous and time-consuming.

  • Morgan Kunze commented
    October 28, 2020 17:35

    This request has been bouncing around for 5 years!?

    As of 10/28/2020 I see that it is marked "under consideration." I really hope that this makes it to development! A draft should always be something that is optional to send or discard.

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