Ability to Send Notifications for Visits to the Nurse's Office

Right now, when a student visits the nurse's office, a record is created of the visit, but there's no efficient way to get that information to the parent. We'd like to be able to set up a notification for students when they visit the nurse's office that would go to their parents, so that they can be informed as soon as possible when their child goes to the nurse.

  • Mike Lyons
  • Aug 4 2016
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  • Patrick Mulvehill commented
    May 11, 2023 13:11

    This is really important. Need to have a box that is private to the role of nurse and then a box with details for the parent that would be in the notification. Thanks.

  • Amanda Polson commented
    March 22, 2023 17:31

    Commenting again to underscore that this is so needed! I think two options are actually required - one a checkbox that will send a notice to parents when their child has a nurse visit that the parent should particularly be aware of. And second, every nurse visit should be listed in the child's account in the parent portal so the parents can access that information on their own.

  • Karola Trockenbrodt commented
    February 06, 2023 15:45

    I would love to have this tool. A) for sharing accident reports and B) if parents could read all notes taken of their child's visit, that would be amazing. I have two very worried parents who want to be informed every time their child shows up.

  • Amanda Polson commented
    October 12, 2022 19:27

    This would be so helpful!

  • Elizabeth Gridley commented
    September 27, 2022 20:55

    This would be a huge improvement and free up time spent on redundant efforts.


  • josceline reardon commented
    December 16, 2021 16:23

    Please please make this happen in 2022! Our nurses want to move to Magnus for this reason. Other local schools use Renweb and they have the ability for the automated note to go out. Blackbaud needs to make this feature a priority for 2022!

  • Guest commented
    December 02, 2021 14:54

    @Angela, I agree with Kaitlin Wade's comment. The notification would be a perfect way for us to let parents in our school know that their child was seen by the nurse. Thank you for your consideration.

  • Gabe Santa Cruz commented
    August 18, 2021 22:22

    Angela, it needs to be the latter or it may be a HIPAA violation. Can't send medical details via email. Most systems I've seen that do this functionality send an email telling the parent to log in to the system to view information about their child (and that's it). It doesn't even say that the reason they need to log in is for something medical nor identify the child in question. Could it appear under official notes? Maybe piggyback on the functionality for infractions which allows the person putting in the infraction to determine visibility for each infraction?


    Looking forward to getting this in the system!

  • Kaitlin Wade commented
    August 07, 2021 00:39

    @ Angela; I would prefer that the email be a simple notification stating something along the lines of, "Your child was seen by the School Nurse. Please login to view details." Now, if the email can be sent securely (as the information within the visit itself will be sensitive), I would support the visit information be in the notification email.


    Additionally, I believe that this being an optional function is important.

  • Mathieu Farrugia commented
    July 29, 2021 15:19

    @Angie Please have variables that we can include in the email message. At least in our schools parents would get frustrated if they got an email from a nurse and then how to take the extra steps of logging in (eternal battle to get parents to log in).

    Schools that do want to have parents log in can just not use the variables so it's a win for both use cases.

  • Kandice commented
    July 29, 2021 14:33

    Personally I would like it to be an option within the nurses visit. A check box: Send to Parents. That way the parent directly receives the visit note.

  • Angela Addison commented
    July 29, 2021 14:12

    Hi all, I started considering this and would like to put out for input to you all what you would expect of the visit details would be be available as variables in the message or would you only want it to send them a message that there was a visit and they should log in to see the details?

  • Laura Estrada commented
    April 26, 2021 13:43

    Is there a way to see if this has been sent to developers? I feel this is a very important feature that is lacking and that blackbaud needs to respond too.

  • David Bass commented
    February 12, 2021 17:50

    Please get this in motion ASAP. Should be a standard feature of the platform. Shocked it is not even an option.

  • Guest commented
    October 26, 2020 14:05

    Yes! This would help so much!

  • Guest commented
    September 16, 2020 20:30

    Anything that would make communication with parents easier would be extremly helpful.

  • Guest commented
    September 16, 2020 17:46

    Yes, please! This would help us tremendously.

  • Guest commented
    September 16, 2020 17:39

    Please put this plan into action.

  • Deanna Gammon commented
    September 16, 2020 17:29

    Yes, please make this happen!

  • Jennifer Highsmith commented
    September 16, 2020 16:58

    Please! This would be a game changer for us and would help streamline office efficiency and keep parents informed in the moment.

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