When a family has two active accounts, one for present year and one for next year, have a pop-up or some other OBVIOUS message to be sure they apply the payment to the correct year.

It is a real hassle to sort it out later!  And, I had over 10 families who got payments in the incorrect year, even though I warned them to watch to select the correct year.

  • Guest
  • Mar 9 2019
  • Implemented
Blackbaud Tuition Management / Payments
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  • Donna DesRuisseaux commented
    30 Sep 15:34

    Thanks!

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  • Admin
    Jamie Lyons commented
    30 Sep 15:32

    There is now a message that appears within the parent site for the newest year that alerts the payer that they have a balance still owed in the prior year!

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  • Guest commented
    March 09, 2021 13:38

    I believe this is available now and you can request this pop-up be added by Smart Tuition...

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