When a parent logs into their account and clicks on the monthly charges.  They see every charge for the whole year, instead of just the charges for that month.  If you are a school, like ours, and have a slew of charges, even though you didn't charge anything for that month, it shows up in that month as a zero amount.  How frustrating to see everything, instead just the charges added to that month.  As our school's administrator, I only see what was charged, they should see that, too.