Parent View Monthly Billing Like the Aministrators

When a parent logs into their account and clicks on the monthly charges.  They see every charge for the whole year, instead of just the charges for that month.  If you are a school, like ours, and have a slew of charges, even though you didn't charge anything for that month, it shows up in that month as a zero amount.  How frustrating to see everything, instead just the charges added to that month.  As our school's administrator, I only see what was charged, they should see that, too.

  • Melissa Jenkins
  • Feb 8 2018
  • Implemented
Blackbaud Tuition Management / Parent Site
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  • Montana Wallace commented
    15 Dec 17:13

    I agree! I continue to get questions from parents about this. We have fees other than tuition that are billed monthly, and it can be very confusing to parents when they click on a specific month and see all fees billed for the year listed, even though those other fees show a $0.00 amount under that month's billing detail. It would be much clearer if it only displayed what is being billed in that month.

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  • Melissa Jenkins commented
    February 17, 2022 18:35

    I agree it's easier for a parent to just see the month's charges vs. everything. Our school has about 200 charges a year.

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  • Guest commented
    February 08, 2018 19:13

    I agree.  It is helpful to see monthly charges separated by month.  Since we no longer receive monthly statements, some kind of online equivalent is really essential.

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