Only have 1 Family ID forever. | Ideas for Blackbaud's K12 products

Only have 1 Family ID forever.

Changing families id's every year is complicating to parents. and a nightmare for applying payments to the correct accounts

Guest
Mar 16 2018
Unlikely to implement

Blackbaud Tuition Management / Payments

Comments (3)
Votes (16)

Attach files

Enter a subject

Donna DesRuisseaux commented

October 03, 2023 15:42

One family ID used year to year would avoid parents paying accidently on last year's account.

×
Attachments Open full size
Guest commented

July 19, 2018 18:38

This is my first year with Smart, so I want to clarify if I'm understanding this correctly. They have a new family ID and account each year??

×
Attachments Open full size
Guest commented

March 21, 2018 16:45

This would help a great deal as the account changing each year causes confusion. Any need for the system for the know the year could be handled in the background.

×
Attachments Open full size