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Alert when a payment is made on a specific parent account
We have several delinquent families we are tracking and it would be helpful to know when a payment is made on their specific account, via an email alert0
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We should be able to print each email in the communication history if we want to print.
We have several parents claim they didn't get the email and we have no way to send them the proof unless we copy and past or if they are sitting in the office.0 Under consideration
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Additional Options for Third party payers
Hello All, I want to suggest that we add drop down boxes to the third party payer option in Smart so we can toggle what types of communications we send out to these payers. often it seems they only need Invoices, Family ID updates. We dont alway...0
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There should only be 1 copy of the email sent for multiple recipients if you cc self.
Whenever I sent email to multiple recipients and I cc myself, I received a copy of each email sent to each family. There should only be one copy of the email for multiple recipients and not one copy of each family sent. This will avoid having too ...0 Under consideration
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Email Communication with parents
The system needs to be more user friendly to email parents through SMART similiar to outlook. The best option would be to have SMART connect to Outlook and add any emails sent to parents through outlook would automatically be updated in their SMAR... -
Send a message to a parent when any change has been added to their account, ( charge, address change)
Smart only notifies the parent the a payment is due with a 10 day notice witch is not enough time for additional charges ( aftercare, Bus, LRC, etc) It would be nice that any time there is a change made to an account the it would send out an email...0
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Stop automatic email notification of expiring cc if $0 balance for that school year
Confusing to families if no longer using autodebit in subsequent school year or if they have left school, graduated, etc.0 Under consideration
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Terms and Conditions to match school settings
The terms and conditions cover items for all clients. Sometimes it can lead to confusing experiences with families. I reviewed this request from Margo at the Syracuse Diocese with Beth. She stated to enter this in the idea portal to determine if w...0 Unlikely to implement
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Feature enhancement - Smart Shield
As we cannot enable Smart Shield for Contracts integration, the email tool must be used to email families after enrollment. I have two feature enhancements to suggest. 1. Ability to choose which families we email the offer to ( like the email p...0 Unlikely to implement
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Change default email address under "email parents" module in SmartTuition
Currently the default is set to someone that does not do the day to day activities through this part of SmartTuition. It would be helpful if it could be changed to a different default.2 Already exists