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Allow export to excel for Billing Summary Screen and Payment History screen
I would like to submit an enhancement request to Allow export to excel for Billing Summary Screen and Payment History screen1 Implemented
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Failed Payments Notification for ALL failed payments
Parents should receive a failed payment email for ALL failed payments regardless of the reason why. For insufficient funds you try again in 10 days but they should still receive a notice their first payment failed.1 Implemented
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Audit trail is needed when payment settings (bank account, CC#) are added or removed
This would be useful for all Smart Tuition users to know when a bank acct/ CC# is added, removed, or changed on an account within the Payment Settings menu. No guesswork or Communication History research would be needed because the timeline would ...0 Implemented
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Bulk In School Payments
It would be great if we were able to post in-school payments for a group of students at one time. For example, you have 50 deposits for50 student's enrollment fee, at this time you will have to open each account individually and enter the payment ...0 Implemented
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A notification needs to be sent when a previously settled payment changes to 'Failed'
After a payment has been remitted from a 'settled' payment, it is possible for a payment still to change to a 'failed' status if the bank disputes the charge or otherwise. If this occurs, a notification needs to be sent to the school. Especially i...0 Implemented
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Journal Entries relating to In-School Payments should generate from SMART Tuition.
Currently if a family makes an in-school payment, we have to enter the information in financial edge cash receipts and also in SMART Tuition. This means we are entering the data twice. If journal entries were generated from SMART, we would elimina...1 Implemented
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Payment that are 'Oh hold' due to NACHA Prenote Account Request should display on the billing summary page, under the paid column until they settle/post.
When a payment is made, if that account has to go through the NACHA Prenote Account Request, the payment should display in the paid column on the billing summary page while it goes through this process, as it does when the payment is in process. R...1 Implemented
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Change name of automatic debit setting: 18 Day Hold
The name "18 Day Hold" is very misleading because I found out today that it's a hold for reattempts only. We would like this name changed to "18 Day Hold - Reattempts ONLY". Also, if "Stop Next Payment" is for regularly scheduled payments and NOT ...0 Implemented
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Clarify Block 18 Days
Dear Smart Tuition: I recently put a block on an account for 18 days, thinking that it would block all payments for 18 days, when in fact it only blocked the reattempt of a failed payment. As a result, the parent's upcoming automatic payment was a...0 Implemented