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Electronic Refunds
I would like to suggest allowing the processing of electronic refunds through Smart Tuition like I am able to do through BBMS.0 Unlikely to implement
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Enter specific dates for payments in a separate field (not just the date your enter it) and not in a general text box
For reconciliation purposes, the ability to enter a receipt date (in a specific field - not just a text box) for payments.0
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Please create a function where I can assist families in making a credit card payment in person or via phone
No description provided0
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Payment Center additional columns
Ability to add additional columns to the payment center such as the payment method (ACH, CC, In School). Make the payment center work similar to Sky lists.0 Under consideration
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In-School Payment Method Credit Card Addition
It would be helpful to include Payment Method Credit Card for In-school payments added by school administrators.1
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Password security for online access
We have had a number of families comment that the password criteria (up to 15 character and only alpha and numeric values) is not strong enough. Please add the options for special characters and the ability to set up two-factor authentication.1 Planned
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Past Due Balances - Auto Payments
Why do we have to move past due balances around in the system in order to have a past due balance process on a parents Auto Payment? Many parents expect their TOTAL balance due (past and present) to automatically be drawn from their account when t...0
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Add comment field option when families stop payments
It would be helpful for me to know why family is requesting stopped payment. Often they plan to make a manual payment a few days later and that info is usually included when families call in to stop payment, but there is not a field to add info wh...0
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Payment Custom Allocation
Would like the ability when making a Custom Allocation in payments, to apply Tuition and a discount so the discount will be used/applied to the tuition. Example: Parent pays $1000 towards tuition but has $100 financial aid available. The payment i...0
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Please add language to our invoices and our website saying that we charge follow up fees the day after the payment is due at 11:59 PM EST.
Parents are upset we do not advise when follow up fees will be charged. Specifically, what time zone.0 Under consideration