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Ability for international family payments upon contract submission
It would be useful if we could require a deposit payment with all enrollment contract submissions. We are currently unable to do that because we have families that do not have a US bank account. A partnership of sorts with an international payment...0 Needs review
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Apply payments following payer responsibilities.
Payments made by parents are applied to the oldest charge, in full, instead of being broken up as per the payment plan.0 Needs review
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In current bill need more date options to go back further in time
Current bill only has 30, 60 days, current statement period, and previous, but we have charges back several months and this an easy place to see it.0 Needs review
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Attention alert on menu or pop-up banner for outstanding issues.
This is a request from a parent "Myself and my husband are logged in to [K-12 Education Solutions] all the time for the classroom updates, but I rarely navigate to the "Billing" section unless I have received an email notification. Is there anyway...0 Needs review
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I would like to see more options for columns on the Aged Receivables Report to be able to sort the exported file into smaller groups. I would like to choose just students with a specific value in a custom field but school program may also be helpful and possibly others.
This would be helpful if you needed to follow up on account status of a specific group rather than every account. Or possibly different staff have responsibility to follow up with different groups of students.1 Needs review
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How to handle NSF check
There is no way to handle an NSF check. You can mark it as a "failed payment" but then it won't show up to "handle" the failed payment so it stays on the account as a credit. We should be able to "handle" the failed payment after we mark it as a f...1 Already exists
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Bill Codes
Add a field where you can place a bill code for a student in a given school year. Also allow this bill code to be used in reporting as well as assigning charges.0 Needs review
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Add additional filter options on transaction list
Please add additional filters for amount remaining for transaction and payment plan it's applied to would be helpful. -
Set a Grace Period for the "Past Due" Status Shown to Parents
Currently we can only set a grace period on the Late fee for how many days past due a charge needs to be in order to be eligible for a late charge, however, the payment status in the Parent's Current Bill Portal will still show a status of "Past D...1 Future consideration
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Adult students should have access to their billing management.
Students in our upper grades are legally adults and it does not make sense for their parents to have access to their financial information. The "solution" of adult students having two logins (one as a student, one as their own parent - with two us...