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Update auto debit reminder emails to show actual date payment starts to process
Parents seem to get confused as to when auto payment starts to process. The email they get shows the due date but the processing starts 1 business day before the billing is due. The emails should state that Tuition Management will start processing...0 Planned
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100% integration with Flywire - payments posted directly to Smart as opposed to wires to the schools
Please add a 100% integration with Flywire where payments are added directly to the correct family ID (as they select Flywire) as opposed to a wire payment to the school. As we use SmartTuition for a 100% AR solution. Main competitor FACTS uses this.0 Planned
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Split Fees between families just like tuition
Many split families who are dividing tuition are also dividing incidental fees. A fee applied to a student with two linked family accounts should split the fees just like tuition. Currently, these fees are duplicated so the student is effectively ...2 Under consideration
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Integration enhancement from Tuition Management to Financial Edge Accounts Payable
Good Afternoon , Over the past several weeks it has been brought forward that we seem to have a gap between Tuition Management (Smart) and Financial Edge Accounts Payable (FE AP). The frustration is stemming from the amount of manual effort is nee...3 Under consideration
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Multiple Automatic Payment Accounts
As a parent I would like to be able to set up feed to be auto debited for Child A from one bank account and fees to be debited for Child B from a different bank account. Currently the only option to support this is to have two accounts in BBTM one...0
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Allow families to view notes from imports so they know what they are being billed for. This is especially important for incidental fee imports
We use TMS to bill our incidentals. The import spreadsheet has a notes column to add details, but families aren't able to view this. Families need access to this information.1
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Update Enrollment Website to include second email address.
Currently, families cannot enter a second email address at Enrollwithsmart.com. Enrollment season is around the corner and this is a pain point for families who want invocies to go to more than one email address. Can this be reviewed as high prior...1 Planned
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Shopping Cart Confirmation Emails
Good morning, We are looking to add custom email functionality to the shopping cart. This enhancement would be to have the email confirmations custom to the fee itself , not at the global level. There is need to send emails to correct school depar... -
Ability to carry over prior year balances to the new year.
Families should see what their prior year balances are when they receive the first invoice of the new year. I have to manually add credit balances from prior year so that they are applied towards the first billing of the new year.0
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Provide online login credentials for third party payers in Tuition Mangement
Currently, third party payers are forced to call the parent support line (and hold times are hours!) to get their banking info added, after being authorized by the parents and added to the TM account. 3rd party payers should be have their own logi...0