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In-School Payment Method Credit Card Addition
It would be helpful to include Payment Method Credit Card for In-school payments added by school administrators.1
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Description Change: Enrollment Updates report
Currenty the Enrollment updates report description states "This report will show you all families/students that have recently enrolled" however this report also includes families who have undergone a grade changes within the specified date range. ...0
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I would like a Pay it now in full while a parent is signing the contract
I am having an issue with one payment plans expiring and the families signing up after the deadline. If there is a pay it now they can pay it as they sign the contract eliminating the issue0
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Allow Manage Smart Family IDs feature to recognize same parent names/ addresses within the same school session
It would be useful for the Manage Smart Family IDs feature to not only recognize the same contact information in two sessions, as it would for the same school session. That way if a parent doesn't follow the proper enrollment procedure and has mul...0
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Past Due Balances - Auto Payments
Why do we have to move past due balances around in the system in order to have a past due balance process on a parents Auto Payment? Many parents expect their TOTAL balance due (past and present) to automatically be drawn from their account when t...0
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Families should have the option to add a third e-mail for communication.
Families should be able to add a third e-mail so that Business Managers or step-parent will also get copies of the invoices.1 Already exists
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Make at least 1 phone number required at signup
Currently phone number is not required when signing up via enroll.blackbaud.school A phone number should be required so we can contact families who do not read their email.1
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Fee/Discount additional information in audit history log.
School 12646 advised that auditors will request additional information than what is provided in the attached screenshot. School would like the older history to be listed instead of the message "Please note: Older history may not be listed." This e...0
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Meaningful AR Ageing Reporting
We need a report that gives us the same information the the Financial Edge Student Billing Ageing Did. One add to the report would be the amount of the last payment along with the payment date. This report will be used to balance to our GL. A grap...0 Under consideration
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Communication reminder sent for the 10 day reattempt for ACH
The family gets the communication for the 10 day reattempt in the Important Information email. It would be nice if they received a ACH debit reminder for the reattempt. Maybe with the failed payment email.