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Blackbaud Merchant Services payment fees should be included in Billing Management
Blackbaud Merchant Services payment fees should be included in Billing Management somewhere so when you post Billing Management to the General Ledger (i.e. FE NXT), the payments are recorded net of fees rather than gross of fees. How it is current...0 Planned
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Ablity to default Billing Management to next year prior to end of school year
It would be handy for billing clerks to be able to default the school year to the one they are working in instead of having to flip it on each record when they pull it up.0
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Multiple Payment Plans for One Student
In many cases, the most obvious of which occurs with divorced parents, parents want to set up two different payment plans - with different terms and different payment methods - for one student. The ability to do this would be incredibly helpful. I...0
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Ability to globally change records
Please add a function that allows us to globally edit, delete, view, replace, add, swap or move fields on records. This is useful in updating records and fixing errors, esp. for batch charges/credits.2
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Ability for parent to choose a specific charge while making payment
Disclaimer: We are in implementation stage and this idea is based on what we have seen in the demo. Currently the payment made by parent is applied to the oldest charge. The billing clerk has the ability to choose to apply payment but the parents ...1
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New option for default charge due date: x days from date of charge.
With the current setup, if your default due date for charges is set to the 1st of the month, then when a charge is entered on the 15th the default due date is before it was charged. Yes, it can be changed manually, but this requires human interven...1
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Ability to change the auto-pay notification sending date
Currently the auto-pay notification goes out 2 days before the draft. We need to be able to set this for a longer time before, say 10 days.0
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Allow Preview before Processing
The system setup does not have Preview feature. It carries out commands blindly. For example, when batch assign statement recipients, we cannot see a list of records that will be processed in order to select or deselect records we want or don't wa... -
Allow import feature with just the student ID
When adding a large amount of charges or credits, it would be helpful to allow Student ID to be the only unique identifier required. The student name is unnecessary and adds no benefit2 Already exists
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Allow Expansion of Lists
Like how some websites say show 10,25,100, or 250 results Maxing out results and having to go through x-number of pages is annoying