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Make Saved Payment Methods Available When Enrolling in Auto-Pay
Saved payment methods are only available when making single payments - this severely limits their usefulness. Please make these available for Auto-Pay as well!1 Planned
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Add accessibility to "Contracts" (in Enrollment Management) to Billing Management.
This would allow our business and financial department to utilize the "contracts", which are located within the Enrollment Management System, through their Billing Management for initial payments, such as deposits, etc. Currently, it does not make...0
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Allow statements to be sent to non-payers
We would like to have statements be available for additional recipients that are not financially responsible to pay.0
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Turn Off Notifications For Certain Groups
We have various types of students that we bill through Billing Management. One of our types of students are International Boarding. Statements are created through Billing Management and sent to agents outside of Blackbaud software. I know there ar...0
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Blackbaud Merchant Services payment fees should be included in Billing Management
Blackbaud Merchant Services payment fees should be included in Billing Management somewhere so when you post Billing Management to the General Ledger (i.e. FE NXT), the payments are recorded net of fees rather than gross of fees. How it is current...0 Planned
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New option for default charge due date: x days from date of charge.
With the current setup, if your default due date for charges is set to the 1st of the month, then when a charge is entered on the 15th the default due date is before it was charged. Yes, it can be changed manually, but this requires human interven...1
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Ability to globally change records
Please add a function that allows us to globally edit, delete, view, replace, add, swap or move fields on records. This is useful in updating records and fixing errors, esp. for batch charges/credits.2
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Inactivate Alumni and Past Students whose accounts are paid up in full
1).Statements are still generated every time parents with current and past / alumni students select "View Statement". They find it frustrating when they have to scroll through multiple statements of students no longer at the school to see the stat...0
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Ability for parent to choose a specific charge while making payment
Disclaimer: We are in implementation stage and this idea is based on what we have seen in the demo. Currently the payment made by parent is applied to the oldest charge. The billing clerk has the ability to choose to apply payment but the parents ...1
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Multiple Payment Plans for One Student
In many cases, the most obvious of which occurs with divorced parents, parents want to set up two different payment plans - with different terms and different payment methods - for one student. The ability to do this would be incredibly helpful. I...0