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Customer statement with detail
Provide detail of each item along with payments on a monthly invoice and also as a year-to-date activity statement. Currently all that is seen is a total amount without detail.0 Under consideration
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The family FAQ page on the parent site should have BBID login instructions listed
Instructions on how to link BBID should be included on the FAQ for parents on the parent website.0
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Customized Monthly Payment Reminders
The school's would like the ability to add a custom message to the email monthly payment reminders that go out to families.0
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It would be very helpful if we could run an aging report with a date range.
An Aging Report based on a certain date would be helpful when reconciling with Accounts Receivable.2 Under consideration
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Integrate School Form Submissions to Google Sheets via API
Hi, it would be wonderful if school forms could integrate with a Google Sheets so that form submissions are visible in select Google Sheets - without having to export and import a new file. Much like Google Forms communicates with Google Sheets, e...0
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Create a detailed statement accessible to parents that includes running balances and payments
If families request one, we now have to download their billing details, and manually put in their payments to get an overview of their running balances.5 Under consideration
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Allow schools to edit enrollment fees
Schools must contact their account manager to add, change or remove enrollment fees. This is the only section in Manage Fees and Discounts that requires this intervention and makes the process much more cumbersome than it should be. Please impleme...0
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Trigger an email to family about new fee added to account
Please add a feature to allow schools to trigger an email to families once a new fee is added to their billing. This is something that is available today in FACTS.0
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Have a notification email sent to parents whose student contracts are on hold.
No description provided0
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Billed & Paid Report - Options
Have the option to report on Billed or Paid OR Billed and Paid data. Also, when selecting a fee line item it would be helpful to have the ability to select more than one at a time or select all only.2