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Credit Card Usage Fee to Increase in New School Year
The credit card usage fee should not increase every year in January. As a school, parents submit contracts for a school year and the credit card usage fee should be the same throughout. If you're going to increase the credit card usage fee every y...0
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Allow both parents to log into one account with BBID
Both parents should be able to access the same account with their own BBID rather than there being only one.0 Planned
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Extended care - upload times to the edit screen vs. editing each checkout time individually
When you go to edit the check-out times before applying the charges to an account it would save a lot of manual work to be able to export the student list and re-upload with the correct list of students ( vs. deleting one by one if they did not at...0
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Update the Education Management SSO integration to include BBID
With the move to BBID, it would be great if the SSO in Education Management could also associate the TM account with the Education Management BBID.0
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Individual Billed & Paid Reports
This is my third attempt to suggest that individual family Billed & Paid reports could be pulled directly from the families account. Thank you for your consideration.1
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Smart Tuition Invoices
Invoice layout should have school name and address not just the new logo option. Having the Blackbaud name and address is good for parents who send payments to Blackbaud but most of my parents are on auto debit. However, parents still need to uplo...0 Under consideration
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Admin Ability to Unlink SSO on Smart Accounts
I would like to submit an enhancement request to add the ability for School Admins/BB employees to be able to Unlink an SSO connection for a payer. The issue comes up when payers forget to split the accounts and both payers end up on one account, ...1 Planned
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Parent should have one login credential for their school year account and summer camp account
It would be great to have one login credential for families that have 2 accounts (school year and summer camp). This would eliminate the following errors: 1.Parent confusion with login credentials for the different accounts. 2.Parent making paymen...1
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Include in "Failed Bank Payment" email that a 2nd attempt will be made 10 days from the first draft
Most parents will not remember this from ST Welcome letter especially if first time their draft failed and later in the school year1 Under consideration
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Due date change for specific month
Please add the ability to change the due date for a specific month vs. all payment plan months. There are sometimes a parent needs to delay a payment for a specific month from the due date (5th of month to the 15th). Currently, if the parent is on...1