Admin Ability to Unlink SSO on Smart Accounts

I would like to submit an enhancement request to add the ability for School Admins/BB employees to be able to Unlink an SSO connection for a payer. The issue comes up when payers forget to split the accounts and both payers end up on one account, and also when one of the two payer has taken the financial obligation, and does not want the second payer to have access


The other example is when we have split situation, and the payers do split correctly, but they roll over the other payers account. We are not sure how this happens, but it is common enough to make note here

. In a perfect world we would be able to unlink one payer or the other.

  • Michael Zuchowski
  • Mar 8 2021
  • Planned
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  • Karen ortiz commented
    March 16, 2021 22:14

    It can happen also when a parent is married and later divorces. It would be nice to be able to unlink them.