When we ask for help with support, we don't ever get a solution. The solution provided to us is to put the idea in the idea bank because our issue cannot be resolved. I am putting this in the idea bank for you to sit down with an institution of higher education so you can see that your software designed for K12 does not automatically work with an institution of higher education. You have our data hostage in your database and it cannot be pulled out in report form for our needs by TERM(Spring, Fall, Summer). Higher education institutions pull data based on a term within an academic year. This should be a default on all reports