Ability to Adjust Financial Aid Awarded -Return All or Some Portion Of

When a student leaves or an amount is overawarded and money needs to be returned to the funding source, we need to be able enter an adjustment to reverse all or some portion of financial aid that has been awarded and have an audit trail on the history. The adjustment would need to update the 1098T scholarship information as well without having to manually adjust the 1098T information.


I was told that a similar idea was posted but I wasn't able to locate it.

  • Rhonda Lightcap
  • Jan 25 2023
Blackbaud Education Management for Higher Ed / Financial aid
Employee Name Rhonda Lightcap
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  • Alla Londinski commented
    15 Jan 02:55

    It has been several years since we started using the software, but this problem has not been resolved. It leads to inaccurate 1098T scholarships/grants amounts in cases where Financial Aid was reduced or cancelled. Since Blackbaud marketed 1098T forms as a part of the package, it has to be responsible for accuracy of the data. Manual adjustments take a lot of time and manual work.

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  • Dawn Alonso commented
    February 02, 2023 19:57

    Agree! There really needs to be a refund process for that and Payments. The solution of creating a billing item and "charging" it to create refunds is entirely inaccurate.

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