Ability to choose credit card as the default giving payment option
When a donor fills out the online giving form, the payment type defaults to Check. We'd like the option to select credit card as the default payment type. Then, donors change select check if they want that payment method.
Because check is selected by default, many donors do not notice that they can choose credit card. So, they end up submitting the form without supplying the credit card info. We have to collect the credit card data after the submission. For now, we have disabled Check as a payment option to help mitigate the problem.
Please allow us to choose which payment option, Check or Credit Card, is the default.
-
Andrea Carta
- Jan 4 2016
Related ideas
If that solution with the JavaScript doesn't help, my plan B is to create a web page where the user chooses payment type first. Those buttons are just links that take the user to either of two nearly identical forms. One of the forms has only Check as an option, while the other has only Credit as an option. It's not the most elegant solution, but it might help reduce frustration!
Attachments Open full size
I was finally able to create a work around for this using JavaScript.
Our form only had Check or Credit Card as options. If you have more options, you might need to write this differently. You might need to alter the values to suit your specific website, but this is the general idea.
I pasted this code into the "Display As" box for "Payment Options." I first typed the words I actually wanted to be visible to the user. Then I pasted this code:
<script type="text/javascript"> $(document).ready(function(){ $("#L_c1i0_cb3233_ct3233_f_payment_type__rblPaymentType_1").click(); }); </script>
It seems to be working for now!
Attachments Open full size
This is a wonderful idea. A credit card default would streamline the donation process for many in our community while still offering a check option to those that prefer to use it.
Attachments Open full size
Hi, as we all move forward with a mostly paperless system, having credit card as the default seems to be an important enhancement.
Attachments Open full size
This is a great idea, as it is what happens most of the time.
Attachments Open full size