Please fix this to hide their schedule (meaning their classes). This was very time-consuming to add students and then have it essentially do nothing except show a zebra when they went to the schedule tab AND removing access to transcripts to our admins (unless they were schedule hold managers). Fix ASAP please.

This needs to be fixed! Or at the very least, change the Holds setting so it is not so misleading. We found out after student schedules were released that they could still see them. Maybe change the "cannot view schedules" setting to say "cannot view Schedules tab", or something more descriptive? I was under the impression that it would hide schedules across the board and not just in one small portion of their view. Pretty frustrating.

Ummmmmmm.....BB....? Listening????? Holds on schedules still show classes....hello? You out there? You meant to hide that too, right? Awesome...please fix this

Agreed, I tried using this in the beginning of August, but found it did no good since the courses were still visible on the Progress tab.

Haha! Now Blackbaud knows how it feels when you try to restrict student access to schedules and you have to change settings in 3 different places to do so effectively. ;-)

All joking aside, we do need this feature to comprehensively work, so I hope we can get this working shortly.

I agree with Sara's post below. This feature is not useful for us, because they can see all of the schedule info (teacher, block, etc) on the My Day tab. We are not able to completely disable their account because there are too many other functions they do need to access. When we implement Smart Tuition, one of those functions will be paying the bill so the hold can be cleared.

We just disable their account until they pay or do whatever it is they need to do

I have to agree. If the point is to keep students from seeing their courses, schedule, etc. then the restriction should apply to EVERY page where they can see their schedule, courses, etc. Self defeating the way it is currently set up! (And, by the way, after having spent the better part of the summer creating a schedule, removing courses so students and parents can't see them is not acceptable.)

Support told me that the Schedule and the Course Pages are two diferent functionalities and Holds only apply to the Schedule.

Interestingly you can publish the Course Pages and NOT publish the schedule but you can't publish the schedule and NOT publish the Course Pages where the Hold would do exactly what you wanted. If you don't publish the Course Pages then the Schedule won't show up. This was confirmed by support.

There's no point to putting a student on hold to prevent them from seeing their schedule if they can just go to their progress tab (which is the first place they land), and they can see their classes and periods there. It's the same as if they are looking at a schedule. A student on hold that shouldn't see their schedule, should not see the period/block of the class anywhere. The request here is to truly not let students see the periods associated with the classes on the schedule OR the progress page OR anywhere else in the system.