At this time, for schools who use Enrollment Management and the contracts, families Tuition Management accounts are created via the submission of the contract. This creates a Single Sign-on in which parents would access their Tuition Management account from the Education Management side of things. Currently the emails that parents receive informing them of their Invoices and/or auto-debit reminders instructs parents to sign into "parent.blackbaud.school" to pay their bill. The parents should be instructed to access their Education Management account to access their account so that they don't encounter any errors when they don't know their login credentials for the Parent Portal. The emails should now read something along the lines of "if you filled out an enrollment contract, you can access your Tuition Management account through your Education Management profile" or something along those lines to indicate accessing their Education Management account.