Payment confirmation receipts should be received for all payment types

Currently there is no email confirmation to families when mailed checks or wire payments are posted. This is inconsistent with the other payment types, and causes extra work for families and schools that are looking to validate when a payment has been posted.

  • Ashley Kuha
  • Jan 18 2023
Blackbaud Tuition Management / Payments
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  • Ashley Kuha commented
    04 Oct 16:11

    Emailed receipts are also missing for phone payments made through the automated (IVR) system.

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