Payment confirmation receipts should be received for all payment types

Currently there is no email confirmation to families when mailed checks or wire payments are posted. This is inconsistent with the other payment types, and causes extra work for families and schools that are looking to validate when a payment has been posted.

  • Ashley Kuha
  • Jan 18 2023
  • Under consideration
Blackbaud Tuition Management / Payments
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  • Cynthia Brickhouse commented
    19 May 07:53pm

    The family should receive a payment confirmation no matter the method of payment.

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  • Ann Aman commented
    6 Mar 03:43pm

    This information should be easily accessible to parents and the school. We shouldn't have to click several different places to get the date, payment amount, what the payment allocation, etc.


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  • Ashley Kuha commented
    4 Oct, 2024 04:11pm

    Emailed receipts are also missing for phone payments made through the automated (IVR) system.

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