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Email Receipt Confirmation
It would be so very useful for the system to track if a user has received and/or opened an email invoice reminder. So many of our parents claim they aren't receiving the notifications and there isn't a way for us to prove to them that one was sent...0
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Smart Tuition Invoices
Invoice layout should have school name and address not just the new logo option. Having the Blackbaud name and address is good for parents who send payments to Blackbaud but most of my parents are on auto debit. However, parents still need to uplo...0 Under consideration
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Allow email and paper invoices
No description provided0
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Add text as a means to "Resend Original or Send Modified Invoice" to families
Under Welcome Email And Invoice Settings, allow users to send "Invoice for XX/XX/XXXX AS OF XX/XX/XXXX" to family by text reminder in addition to the current choices of Send by Mail and Send by Email. This will give account administrators one more...0
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Include the third party payer's name on invoices
Third party payers often need their name on the invoices for tax purposes. Is it possible to have their name show up on invoices?0
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Custom message on invoice pay stub
We have custom invoice messages that show up in the Important Information at the top of the invoice. It would be nice to also have the option of a custom message on the pay stub of the invoice that would be mailed to either us or the school.0
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Family invoice - Details needed in first page of charge/credit
Many parents don't bother to read their invoices beyond the first page, having the details of the charge and any credit in this top page area would help communicate what things are and having our notes included would further give parents what they...0
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Self-Service Import feature should recognize payment methods to allow billing to be posted to auto-pay accounts after the 20 day cut-off
The Self Service Import (SSI) feature should be able to recognize payment methods, which would allow users to bill families on auto-pay before the Prior to Debit Reminders are sent 10 days from the family's due date. Currently the cut-off is 20 da...0
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Option to force send a reminder / invoice even if one was not originally generated on the usual scheduled date.
Option to send an reminder / invoice even if one was not originally generated on the scheduled date. If a family has a zero balance at the time an reminder / invoice is scheduled to send and doesn't due to the zero balance, we need the ability to ... -
Invoice Settings overriding the fee/discount settings
Gerri Smith from 11642 St. Clares School has advised that her invoices are student based which is causing the override for her FAMILY based fee. Families are seeing the $300 General Placement Fee (enrollment fee) as $150 per student even if they a...1 Under consideration