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Cross year Payment Posting
Good Afternoon, I would like to submit an enhancement request around payment posting logic. As more and more schools have overlapping years, more and more payments are not always ending up where the payer intended them to be. The current process r...2
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100% integration with Flywire - payments posted directly to Smart as opposed to wires to the schools
Please add a 100% integration with Flywire where payments are added directly to the correct family ID (as they select Flywire) as opposed to a wire payment to the school. As we use SmartTuition for a 100% AR solution. Main competitor FACTS uses this.0 Planned
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Split Fees between families just like tuition
Many split families who are dividing tuition are also dividing incidental fees. A fee applied to a student with two linked family accounts should split the fees just like tuition. Currently, these fees are duplicated so the student is effectively ...2 Under consideration
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Notify Family when a block is put on the account
If a block is put on an account the family needs to be notified. As best I can tell they are not currently notified about the block, only about the failed payment. If the family is not notified about the block how can they correct the problem?1 Under consideration
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Provide Pop-up warning when Payment method is updated near the due date.
When it comes to updating families' payment methods (i.e changing the family from invoice to auto-debit or even updating the payment account/card on file for families who are already auto-debited) occasionally the updates happen either the day bef...0
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Allow families to select from more than one payment plan option for each child if desired.
We have a 9-Month ACH payment plan option where parents can elect to have payments deducted on either the 5th of the month or the 20th of the month. Several of our families have told us that Smart Tuition doesn't allow them the option to schedule ...0
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Split Payment Option
We have a number of parents who request to make 2 payments a month due to paychecks. Currently, I have parents who need to do this set up a recurring payment within the 1st two weeks with their bank and I apply the payment to their account upon re...0
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Integrated OnBoard contract Pay it Now
It would be great at time of paying deposit to have a Pay In Full button if a family wants to pay tuition in full at time of deposit0 Under consideration
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Automated re-debit
You should need a reminder to parents when you are going to do an automated re-debit for previously failed payment.0 Under consideration
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Don't allow parent to pay in a prior year.
When a parent accidentally pays in a prior year that has a zero balance, the administrator does not know this and keeps on sending the parent past due letters. The administrator becomes aware only when the funds are remitted. Please prevent parent...0 Under consideration